Contact

Email us

For support, payment issues, or privacy and grievance requests, reach us at:

lokt.customer.support@gmail.com

We aim to respond within 2 working days.

Reporting a payment issue

If something looks off with a charge, refund, or donation, please include:

• Your stake ID (shown on the stake in the app); and
• The Razorpay payment ID for the transaction, if you have it.

This helps us look up the transaction quickly. See our Refund & Cancellation Policy for how refunds work.

Privacy and grievance requests

To access, correct, or erase your data, withdraw consent, raise a grievance, or nominate someone to act on your behalf, email us at the address above. See our Privacy Policy for the full list of your rights.